Tanya Afoa - Lead Concierge
Tanya brings a great attitude and big smile to the office every day. She's the quarterback of the call center helping to ensure we're offering great service in a timely and efficient manner every day. Her attention to detail is second to none when problem solving an issue. She will always go the extra mile for our clients and they're gratitude is a testament to her efforts.
Reed Tamashiro - Local Expert Concierge
Reed is one of our most highly motivated concierges always making sure to leave no leaf unturned when planning amazing experiences for his clients. A master vacation planner, he has a unique ability to work with a client's time and budget, however limited or maxed out they're looking to go. Reed will make it unforgettable. A food enthusiast as well, he's often making the rest of the office hungry while describing to his clients the best places to eat and what they need to sample.
Lan Navares - Local Expert Concierge
One of the nicest people you will ever meet or have a conversation on the phone with, Lan is the head "Mom" at Discover Hawaii Tours. When she isn't busy planning a dream vacation she's making her rounds around the office with a big smile wishing everyone a good day offering them a snack so no one goes hungry. Originally from Vietnam, Lan made the courageous move to the United States once upon a time and today embodies a true aloha ambassador.
Della Verano - Local Expert Concierge
Della brings many years of experience planning vacations to Hawaii for people from all over the world. Every day she brings a bright smile and affectionate personality that can be seen in the office and felt by her clients over the phone. When it comes to planning the perfect vacation or experience Della is a true local expert. When she's not busy planning dream vacations Della can be found fishing along the shoreline; where?? That's a secret!